Platinum contact center is a private call center registered as a private limited company based in Kampala. We are an innovative solutions provider that offers value added services for both individuals and companies/organizations. We provide integrated ICT solutions that address the changing needs of your business with solutions that are cost-effective, fast to deploy and reliable. our centralized office in Bukoto is used for receiving and transmitting large volumes of enquiries by telephone. The inbound call Centre is operated by our company to administer incoming product or service support or information enquiries from consumers. Our Outbound call centers are operated for telemarketing, market research, emergency notifications, and urgent/critical needs of clients, customer satisfaction surveys, video and audio transcription services, helpdesk services, customer care handling , digitization. Through our call centers, valuable information about our clients are routed to appropriate people, contacts and leads to be tracked and data to be gathered. It is generally a part of our company's customer relationship management infrastructure.
Our commitment is to provide viable open systems and well-integrated solutions in Information Technology, to users who are bound to a standard of quality yet need to retain the freedom of choice. With the efficiency of a goal-oriented team and continued trust of renowned vendors, partners and clients, We remains at the helm of industry standards and affirms its thrust tap to provide technological professionalism. for more information call +256776912680/+256702623904 or Email rogers.karebi@gmailcom
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